TCG Invoice

Delete your TCG Invoice account

Last updated 29 September 2026

You can delete your TCG Invoice account and data at any time. It takes effect immediately and cannot be undone.

Before you delete: download your records

Tax and business records generally have to be kept for five years (seven for South African companies). Deleting your account deletes your quotes and invoices, so download them first: in the app or on the website, go to Settings → Your data and download your invoices and quotes, line items and clients as spreadsheets.

How to delete your account

In the phone app

  1. Open TCG Invoice and sign in.
  2. Tap the Settings tab.
  3. Scroll to the bottom and tap Delete account.
  4. Confirm twice.

On the website

  1. Sign in at tcginvoice.com and go to Settings.
  2. Scroll to Account and click Delete account.
  3. Type DELETE and confirm.

By email

If you can't sign in, email privacy@thetechcompanygroup.com from the email address on your account (or tell us the mobile number you sign in with), with the subject “Delete my account”. We will confirm it is you and delete the account within 30 days, normally much sooner.

What is deleted

  • Your sign-in: email, mobile number, password, passkeys and linked Apple or Google sign-in.
  • If nobody else belongs to your business: the business and everything in it — business details, bank details, signature, clients, quotes, invoices, credit notes, messages and payment records.
  • A Pro plan paid on the website is cancelled.

What is kept

  • If other people belong to your business, the business stays with them — it is theirs as much as yours — and ownership passes to the longest-standing remaining member.
  • Copies in our backups are removed as those backups expire, within 30 days.
  • Records of payments already processed by Stripe or Paystack are kept by them as the law requires; we do not control those.

Subscriptions bought in the app

A Pro plan bought through the App Store or Google Play is billed by Apple or Google, and deleting your account does not stop it. Cancel it in your phone's subscription settings (iPhone: Settings → your name → Subscriptions; Android: Google Play → Payments & subscriptions → Subscriptions).

Deleting some data without deleting your account

You can delete draft quotes and invoices, and correct or clear a client's details, yourself in the app or on the website. To have a client or any other record removed, email privacy@thetechcompanygroup.com. See our Privacy Policy for more on how we handle your information.